Privacy Policy

This Privacy Policy explains how personal information is collected, used, stored, and disclosed when you visit and use the review and informational services available at slotozen-aussie.com in relation to Slotozen. It applies to website visitors, users who interact with our content, and individuals who contact us via the communication channels listed below. By accessing or using slotozen-aussie.com, you acknowledge that you have read and understood this Privacy Policy. This Privacy Policy is effective as of 1 January 2026.

Who We Are

OBSERVE: The site slotozen-aussie.com presents information and reviews related to the online casino brand "Slotozen" and the specific review project "Slotozen". It is not the gambling operator itself but may reference and cooperate with the licensed operator for informational and, where applicable, affiliate purposes.

EXPAND: The underlying gambling services referenced in our content are operated by Dama N.V., a company registered and licensed in Curaçao. A separate entity, Strukin Ltd in Cyprus, acts as a payment agent for Dama N.V. This structure affects how personal data may flow between entities for support, compliance, and affiliate tracking.

REFLECT: To ensure transparency, we identify the main entities that may act as data controllers or data processors in connection with the content on this website and the services it promotes.

Operator and Corporate Details

• Brand reviewed: Slotozen (as presented via Slotozen content on slotozen-aussie.com).
• Primary operator of the gambling services referenced: Dama N.V., a company incorporated under the laws of Curaçao.
• Registered office / legal address of Dama N.V.: Scharlooweg 39, Willemstad, Curaçao.
• Company registration number: 152125.
• Gaming licence: Antillephone N.V. licence no. 8048/JAZ2020-013 (Curaçao), stated as valid through at least 2026 unless revoked.
• Payment agent / related service company: Strukin Ltd, Cyprus (detailed street address not specified), acting as payment agent for Dama N.V.

Website and Contact Information

• Review/portal domain: https://slotozen-aussie.com
• Primary support email: [email protected]
• General information email: [email protected]
• Payments enquiries (where relevant): [email protected]
• Affiliate enquiries: [email protected]
• Telephone contact: not specified.

Data Protection Contact / DPO

• Data Protection Contact person: Data Protection Officer (DPO), Slotozen / slotozen-aussie.com
• Contact email for privacy matters: [email protected] (if this address is unavailable, please use [email protected] and state "Privacy request" in the subject line).
• Postal correspondence (for operator-related matters): Dama N.V., Scharlooweg 39, Willemstad, Curaçao.

What Personal Data We Collect

OBSERVE: Users of slotozen-aussie.com and players who follow links to the Slotozen casino environment may provide or generate several categories of personal and technical data. Australian visitors are generally targeted as part of an offshore online gambling audience.

EXPAND: Personal information can be actively supplied (e.g., when contacting support) or passively collected (e.g., via cookies, logs, and analytics). When you proceed from slotozen-aussie.com to the operator's website (such as slotozen8.com or other official Slotozen domains), additional player account and transactional data may be processed under that operator's own privacy policy.

REFLECT: For transparency, we distinguish between data processed in connection with slotozen-aussie.com as a review portal and data that may be processed by the underlying casino operator.

Categories of Data Collected via slotozen-aussie.com

• Identification and contact data:
  • Full name (where voluntarily provided in forms or correspondence).
  • Email address (e.g., support, general enquiries, affiliate enquiries).
  • Telephone number (if you choose to provide it in correspondence, though not required by default).
• Technical and usage data:
  • IP address and approximate geolocation (country or region-level) derived from it.
  • Device information (browser type and version, operating system, device identifiers where applicable).
  • Server logs (access times, requested pages, referring URLs, HTTP status codes).
  • Interaction data (clicks on links, navigation paths, time spent on pages).
• Cookie and tracking data:
  • Cookies that store preferences, session identifiers, affiliate tracking parameters, and consent choices.
  • Analytics identifiers (e.g., pseudonymous IDs used by analytics providers).
  • Advertising identifiers (if you consent to marketing/retargeting cookies).

Categories of Data Potentially Processed by the Casino Operator

• Personal account data: full name, date of birth, residential address, email, phone, chosen username, and similar profile information you provide when registering with Slotozen through the official operator website.
• Verification (KYC) data: government-issued identification documents, proof of address, payment method ownership proofs, and any other data required to verify identity and comply with anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.
• Payment and transaction data: partial payment card details (masked as required by card scheme rules), e-wallet identifiers, bank account data, transaction history, deposit and withdrawal records, currency, and amounts.
• Behavioral and gambling data: game sessions, betting history, wins and losses, bonuses claimed, wagering volumes, session duration, use of responsible gambling tools, and device data linked to your account.

Regional compliance note (AU): Because Slotozen operates offshore relative to Australia, information may be collected from Australian residents who nonetheless access the service; applicable privacy and consumer expectations are addressed by aligning this Privacy Policy with international data protection standards, without asserting full compliance with any specific non-Curaçao statutory regime.

Legal Basis for Processing

OBSERVE: The processing of personal information associated with Slotozen and slotozen-aussie.com must rest on recognised legal grounds. These include consent, contract, legitimate interests, and legal obligations under applicable laws (e.g., Curaçao regulatory rules, AML/CTF standards).

EXPAND: While the primary operational jurisdiction is Curaçao, the data protection framework is informed by internationally recognised principles similar to those contained in the EU General Data Protection Regulation (GDPR). For users from other regions (including Australia and Mexico), we apply comparable standards on a voluntary basis where feasible, without prejudicing the governing law specified in our terms of use.

REFLECT: The specific legal basis depends on the nature of your interaction with our services and the underlying casino operator.

Primary Legal Bases

• Consent:
  • We rely on your consent when you:
    • Accept non-essential cookies (e.g., advertising, advanced analytics).
    • Opt in to receive marketing communications, newsletters, or promotional offers related to Slotozen or associated brands.
    • Provide optional information beyond what is strictly necessary to respond to your enquiry.
  • You may withdraw your consent at any time (see "Your Rights" section below).
• Contractual necessity:
  • Processing is necessary to:
    • Provide the informational services of slotozen-aussie.com, including user support and responses to your requests.
    • Enable tracking of referrals between slotozen-aussie.com and the official Slotozen casino environment where affiliate or partner arrangements exist.
    • Allow the operator Dama N.V. to open, operate, and manage your player account, process deposits and withdrawals, and deliver gaming services.
• Legitimate interests:
  • We process data where necessary to:
    • Maintain and improve the functionality, security, and performance of slotozen-aussie.com.
    • Conduct analytics and statistics to understand how users engage with Slotozen content and improve usability.
    • Prevent, detect, and investigate fraud, abuse, security incidents, and misuse of our services.
    • Enforce our terms, protect our rights, and defend against legal claims.
  • Where we rely on legitimate interests, we balance such interests against your privacy expectations and implement safeguards (e.g., pseudonymisation, limited retention).
• Compliance with legal obligations:
  • For the operator and related entities, processing may be required to:
    • Comply with AML/CTF obligations, sanctions screening, and reporting duties.
    • Meet requirements imposed by the Curaçao gaming licence 8048/JAZ2020-013 or other applicable supervisory authorities.
    • Respond to lawful requests from regulators, tax authorities, courts, or law enforcement, including from foreign jurisdictions where legally compelled.

Purpose of Processing

OBSERVE: Personal and technical data are processed for several clearly defined purposes linked to the operation of slotozen-aussie.com and the Slotozen casino services it references.

EXPAND: These purposes cover service delivery, security, legal compliance, analytics, and marketing, and are structured so that each processing activity is tied to an appropriate legal basis and retention period.

REFLECT: Below we outline main purposes to provide you with a transparent overview of how your data is used.

Key Processing Purposes

• Provision of informational and review services:
  • Operating, managing, and maintaining slotozen-aussie.com and the Slotozen content.
  • Customising content (e.g., highlighting relevant offers for Australian visitors, where legally permissible).
  • Responding to your enquiries, support requests, or complaints.
• Casino account and gaming service provision (operator side):
  • Creating and managing player accounts on the operator's official site(s).
  • Processing deposits, wagers, bets, and withdrawals.
  • Managing bonuses, loyalty programs, and promotional campaigns.
• Service improvement and analytics:
  • Monitoring site performance and user journeys to improve design and usability.
  • Conducting statistical analysis of aggregated behaviour to optimise content and marketing strategy.
  • Testing new features, tools, and interfaces.
• Marketing and communications:
  • Sending newsletters, promotional emails, and targeted offers, subject to your consent or other applicable legal basis.
  • Using cookies and similar technologies to measure campaign effectiveness and tailor content, where permitted.
• Fraud prevention, security, and legal compliance:
  • Detecting and preventing fraudulent transactions, bonus abuse, and unauthorised access.
  • Verifying identity and source of funds (KYC/AML) in accordance with licensing and regulatory obligations.
  • Complying with record-keeping duties, responsible gambling requirements, and dispute-handling standards.

Regional compliance note (AU): For Australian users, data may also be processed to manage geo-targeting, communicate important jurisdictional notices (e.g., offshore status and ACMA-related information), and implement blocking or exclusion measures where required by law or policy.

Disclosure & Sharing

OBSERVE: Personal data is sometimes shared with third parties to provide the services, comply with legal obligations, and run an efficient and secure platform.

EXPAND: Third parties include payment processors, technical service providers, regulators, affiliate partners, and advertising networks where consent is obtained for marketing-related processing.

REFLECT: Data sharing is limited to what is necessary for the relevant purpose, and contractual safeguards are used where appropriate.

Categories of Recipients

• Group and related entities:
  • Dama N.V. (operator, Curaçao), as the provider of the gambling services and potential data controller for player data.
  • Strukin Ltd (Cyprus), acting as payment agent and/or processing financial transactions under instructions from Dama N.V.
• Payment service providers:
  • Banks, card processors, e-wallet providers, and alternative payment method providers used to process deposits and withdrawals.
  • These providers may receive data such as your name, limited payment details, and transaction identifiers.
• Technical and infrastructure service providers:
  • Hosting providers, CDN services, email service providers, analytics providers, and error-monitoring platforms.
  • They may access IP addresses, log files, and limited account or contact details as required for service provision.
• Regulators, authorities, and law enforcement:
  • Curaçao gaming authority and related licensing bodies responsible for supervising licence 8048/JAZ2020-013.
  • Tax, anti-money laundering, and law enforcement authorities in relevant jurisdictions when lawfully requested.
• Affiliates and marketing partners:
  • Affiliate networks, partners, and advertising platforms engaged to promote Slotozen or Slotozen content.
  • Where required, data is pseudonymised and shared based on your consent for marketing or necessary tracking of referrals.
• Professional advisors:
  • Lawyers, auditors, compliance consultants, and accountants who need access to certain data to provide professional services, subject to confidentiality obligations.

Additional protection: We require third parties to implement appropriate technical and organisational measures to protect your personal data and use it only as instructed and authorised by us or as required by law.

International Transfers

OBSERVE: Data processed in connection with Slotozen and the Slotozen casino may be transferred outside the country in which you reside.

EXPAND: As Dama N.V. is registered and licensed in Curaçao and uses services and partners located in various jurisdictions (including the European Economic Area, Cyprus, and other regions), cross-border transfers are an inherent part of providing the services.

REFLECT: We aim to apply robust safeguards consistent with internationally recognised data protection standards whenever data is transferred internationally.

Transfer Destinations and Safeguards

• Primary locations:
  • Curaçao - corporate registration and licensing jurisdiction of Dama N.V.
  • Cyprus - location of Strukin Ltd (payment agent).
  • European Economic Area and other regions - locations of certain hosting providers, payment processors, and analytics services.
• Safeguards and measures:
  • Use of Standard Contractual Clauses (SCCs) or equivalent contractual safeguards where required by applicable law when transferring data from jurisdictions with specific transfer rules (e.g., EEA).
  • Technical safeguards such as encryption in transit and at rest, access restrictions, and logging.
  • Organisational safeguards including internal policies, access control, and staff confidentiality undertakings.

Regional compliance note (AU): Australian users acknowledge that data may be stored and processed in offshore jurisdictions that may not offer the same level of statutory protection as Australian law. By using the services, you consent to such transfers as necessary for service provision and as described in this policy.

Data Retention

OBSERVE: Personal data should not be kept longer than necessary for the purposes for which it was collected.

EXPAND: Retention periods vary according to the nature of the data, regulatory requirements (including AML/CTF rules and gaming licence conditions), and the presence of disputes, legal claims, or investigations.

REFLECT: We implement a structured retention schedule and, where possible, pseudonymise or anonymise data once detailed identification is no longer required.

Standard Retention Periods

• Contact and communication data (slotozen-aussie.com):
  • Emails, contact form submissions, and support records are generally retained for up to 3 years after the last interaction, unless a longer period is needed in case of ongoing disputes, legal claims, or regulatory enquiries.
• Player account and KYC data (operator):
  • Core personal data, KYC documentation, and key transactional records relating to your player account are typically retained for a minimum of 5 years following the closure of your account or your last transaction, in line with prevailing AML/CTF obligations and Curaçao regulatory expectations.
• Payment and transaction data:
  • Retained for at least 5 years from the date of the relevant transaction, or longer where required under tax, AML, or accounting legislation.
• Technical logs and security data:
  • Server logs and security-related logs are generally retained for 6 - 24 months and may be kept longer when necessary for investigating security incidents or misuse.
• Marketing data:
  • Information used for direct marketing is retained until you withdraw your consent or object to processing, or until it is otherwise no longer required for the relevant campaign, after which it may be anonymised or securely deleted.

Deletion criteria: Data is deleted or irreversibly anonymised when: (i) statutory or regulatory retention periods expire; (ii) it is no longer needed for the original or compatible purposes; and (iii) there is no overriding legitimate interest (such as ongoing disputes or investigations) requiring further retention.

Your Rights

OBSERVE: Individuals have rights concerning their personal data, including access, correction, deletion, restriction, objection, and data portability, as recognised by widely adopted data protection frameworks such as the GDPR and privacy regulations in other jurisdictions.

EXPAND: While Dama N.V. is primarily subject to Curaçao law, we endeavour to align our practices with internationally recognised privacy standards. For users from jurisdictions such as the EU and Mexico, we take into account rights similar to those provided under the GDPR and under applicable Mexican personal data regulations, to the extent feasible and without altering the governing law clause of our contractual terms.

REFLECT: The following rights may be available to you, subject to limitations and applicable law. Some rights relate specifically to data processed by the casino operator, and others to data held in relation to slotozen-aussie.com.

Key Data Subject Rights

• Right of access: You may request confirmation of whether we process your personal data and receive a copy of such data, along with information about the purposes of processing, categories of data, and recipients.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected or updated.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data where:
  • The data is no longer necessary for the purposes for which it was collected.
  • You withdraw consent and there is no other legal basis for processing.
  • You validly object to processing and there are no overriding legitimate grounds.
  This right may be limited where retention is required by law (e.g., AML, tax, or regulatory obligations).
• Right to restriction of processing: You may request that we restrict processing of your data in certain circumstances (for example, while the accuracy of the data is being verified, or where processing is contested).
• Right to object: You may object at any time, on grounds relating to your particular situation, to processing based on legitimate interests, including profiling. You also have an absolute right to object to direct marketing.
• Right to data portability: Where processing is based on consent or contract and carried out by automated means, you may request to receive personal data you have provided in a structured, commonly used, and machine-readable format and ask us to transmit it to another controller where technically feasible.
• Right to withdraw consent: Where processing relies on your consent (e.g., marketing emails, non-essential cookies), you may withdraw that consent at any time, without affecting the lawfulness of processing before withdrawal.

Alignment with Mexican privacy principles: For users located in Mexico, we aim - on a good-faith, voluntary basis - to reflect rights generally associated with Mexican personal data regulations, including rights of access, rectification, cancellation, and opposition (ARCO rights), subject to legal and technical feasibility and without changing the governing law, jurisdiction, or licence conditions applicable to Dama N.V.

Exercising Your Rights

1. Submission of request: Send your request by email to [email protected] (or [email protected] with "Privacy request" in the subject). For operator account data, you may also use the official support channels provided on the operator's website.
2. Verification: We may ask you to provide information reasonably necessary to verify your identity (e.g., from your registered email address or account details) before acting on your request.
3. Response timeframe: We aim to respond without undue delay and, in any event, within 30 days of receiving a complete request. This period may be extended where requests are complex or numerous; in such cases, we will notify you of the extension and reasons.
4. Fees: Requests are generally handled free of charge. We may charge a reasonable fee or refuse to act on manifestly unfounded or excessive requests, particularly where they are repetitive.

Cookies & Tracking Technologies

OBSERVE: slotozen-aussie.com and associated services may use cookies and similar technologies to operate the website, analyse traffic, and support marketing activities.

EXPAND: Cookies can be essential for basic functionality or non-essential (e.g., for analytics and advertising). Users, including those from Australia, should understand how these technologies work and how to control them.

REFLECT: We categorise cookies by type and purpose, and provide options for managing your preferences.

Types of Cookies

• Session cookies:
  • Temporary cookies that are deleted when you close your browser.
  • Used to maintain session state, such as remembering your navigation between pages.
• Persistent cookies:
  • Remain on your device for a defined period or until deleted.
  • Used to remember preferences, such as language or cookie consent choices, and to recognise returning visitors.
• First-party cookies:
  • Set directly by slotozen-aussie.com for core functionality and basic analytics.
• Third-party cookies:
  • Set by third-party services integrated into our site, such as analytics, advertising networks, or affiliate tracking platforms.

Purposes of Cookies

• Strictly necessary / functional:
  • Enable essential features, such as page navigation, security, and access to restricted areas.
  • Cookies that store your cookie preferences or login status (if applicable).
• Analytics and performance:
  • Collect aggregated information about how visitors use the site (e.g., most visited pages, time spent, referrers).
  • Used to improve content relevance and website usability.
• Advertising and affiliate tracking:
  • Measure the effectiveness of promotional campaigns and affiliate relationships.
  • Support the display of relevant promotional content where legally permitted and subject to your consent.

Managing Cookies

• Browser settings: You can configure your browser to block or delete cookies, or to notify you before they are stored. Note that disabling some cookies may impact website functionality.
• Internal preference tools: Where available, our cookie banner or settings panel allows you to accept or reject non-essential cookies (such as marketing or advanced analytics cookies).
• Third-party opt-outs: Certain analytics and advertising providers offer their own opt-out mechanisms on their websites.

Data Security

OBSERVE: Protecting personal data against unauthorised access, alteration, disclosure, or destruction is a core obligation.

EXPAND: Security is achieved through a combination of technical, organisational, and contractual measures that apply both to slotozen-aussie.com and to the systems used by Dama N.V. and its key service providers.

REFLECT: While no system can be guaranteed 100% secure, we implement industry-standard safeguards and continuously review our security posture.

Technical and Organisational Measures

• Encryption:
  • Data transmitted between your browser and our servers is protected using TLS 1.2 or higher encryption protocols.
  • Sensitive data stored in back-end systems (including payment-related details and certain identification data) is protected by encryption at rest or equivalent security mechanisms.
• Access control and authentication:
  • Access to personal data is restricted to authorised personnel and service providers on a need-to-know basis.
  • Administrative and critical systems may be protected with multi-factor authentication and strong password policies.
• Network and infrastructure security:
  • Use of firewalls, intrusion detection and prevention mechanisms, secure configuration, and vulnerability management.
  • Regular monitoring of server logs and security events for unusual activities.
• Organisational measures:
  • Staff training on data protection, confidentiality, and responsible handling of personal data.
  • Internal policies and procedures covering data access, incident response, and secure data handling.
• Security audits:
  • Cooperation with independent auditors and security experts where appropriate, including the use of audited platforms (e.g., RNG audits by iTechLabs for the game platform).
  • Where applicable, alignment with recognised information security frameworks such as ISO 27001 or SOC 2 practices via our key infrastructure partners, though formal certification may reside with those providers rather than Dama N.V. directly.
• Incident response:
  • Procedures for identifying, assessing, and mitigating data breaches or security incidents.
  • Where required by law, affected users and relevant authorities will be notified of significant personal data breaches without undue delay.

Complaints & Contacts

OBSERVE: Users should have clear channels to raise questions or complaints about the processing of their personal data and to seek redress if their concerns are not resolved.

EXPAND: Complaints may relate to data accuracy, rights requests, marketing preferences, security concerns, or cross-border data flows.

REFLECT: We outline a multi-step process, including internal escalation and recourse to supervisory authorities where applicable.

Contact Channels

• Data Protection Officer / Privacy contact:
  • Email: [email protected]
  • Alternative: [email protected] (indicate "Privacy complaint" in the subject).
• General support:
  • Email: [email protected]
• Postal address (operator):
  • Dama N.V., Scharlooweg 39, Willemstad, Curaçao.

Complaint Procedure

1. Initial submission: Send a detailed description of your concern, including any relevant account identifiers or communication references, to the DPO or support email listed above.
2. Acknowledgement: We will aim to acknowledge receipt of your complaint within 5 business days.
3. Investigation: Your complaint will be reviewed by an appropriate team member or privacy specialist. We may contact you for additional information where needed.
4. Response timeframe: We will aim to provide a substantive response within 30 days from receipt of a complete complaint. Complex cases or those involving multiple jurisdictions may require additional time; in such cases, we will keep you informed of progress.
5. Escalation: If you are not satisfied with our response, you may request that the matter be escalated internally to a higher management level for further review.

Supervisory Authorities and External Recourse

• EU / EEA users: If you believe your data protection rights have been violated, you may have the right to lodge a complaint with your local data protection authority in the EU/EEA.
• Mexico (informational alignment): Users located in Mexico may have rights to complain to the applicable Mexican data protection authority under local regulations. While we are not established in Mexico, we will cooperate in good faith with legitimate enquiries and requests, to the extent required by applicable law and contractual arrangements.
• Other jurisdictions (including Australia): Depending on your place of residence, you may also have the right to contact your national privacy or consumer protection authority. We will cooperate with such authorities as required by law.

Updates

OBSERVE: Privacy laws, industry standards, and the technical environment evolve over time, which may require updates to this Privacy Policy.

EXPAND: Changes may result from new legal requirements, modifications to our services, the addition of new partners, or changes in our internal practices.

REFLECT: We apply transparent version control, communicate material changes to users, and provide options to manage continued use of our services.

Notification of Changes

• Publication: Updated versions of this Privacy Policy will be published on slotozen-aussie.com, with a "Last updated" date at the end of the document.
• Direct notifications: Where we have your contact details and the changes are material (e.g., new categories of data, new purposes, or significant changes in sharing practices), we may notify you via:
  • Email notifications.
  • On-site banners or pop-up notices.
  • Account dashboard alerts (where applicable in the operator environment).
• Advance notice: For significant changes that materially affect your rights or the way your data is processed, we will, where reasonably practicable, provide at least 30 days' advance notice before the changes take effect.

User Options in Case of Changes

• If you do not agree with the updated Privacy Policy, you may choose to:
  • Discontinue use of slotozen-aussie.com and the Slotozen content.
  • Request closure of your player account with the operator and/or deletion of your personal data, subject to legal retention obligations.
  • Adjust your cookie and marketing consent settings to limit certain types of processing.

Last updated: January 2026